Frequently Asked Questions

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Frequently Asked Questions

Welcome to our luxurious mountain retreat! To make your stay even more delightful, here are answers to common questions from our guests.
Yes, at SkyBar, you can enjoy herbal flavored hookahs in a breathtaking open-air setting. It’s exclusively for guests 18+ for a truly relaxing experience under the stars.
For a more private hookah experience, head to the *Club Room* where you can enjoy it on the balcony. Perfect for a cozy evening!
Absolutely! Our unisex spa offers everything from Swedish and Balinese massages to Ayurvedic treatments. Indulge in ultimate relaxation with our expert therapists.
Yes! Shimla Brewing Company’s nightclub has a DJ spinning the latest Bollywood, Punjabi, and party tracks every night 8pm onwards until late hours. Get ready to groove!

We have four amazing dining options:
– Cafe Simla Times: 1:30 PM – 10:30 PM. Pizzas, shakes, and scenic hill views await!
– SkyBar: 1:30 PM – 10:30 PM. Signature cocktails, herbal hookahs, and that open-air magic.
– Shimla Brewing Company: 1:30 PM – 11:30 PM. Enjoy craft beers, artisanal cocktails, foot tapping
dance beats and hammocks with unbeatable views, till wee hours of the night!
– Eighteen71 Cookhouse & Bar: 8:30 AM – 10:30 PM. Fine dining with a mix of Indian and Oriental
flavors. Late night orders are taken here usually till 2am, do confirm at the time of check in.

We are on the main Mall Road and kids will love exploring the area around for sight seeing, Jakhu ropeway, horse riding, video games. We have a spacious open terrace where kids can roam freely and we are also happy to arrange food baskets for picnics.
Yes, small pets are welcome in select premium rooms with kitchenettes (subject to approval and a small cleaning fee).
Since Mall Road is pedestrian-only, parking is not permitted on this road. However, the largest car parking of Shimla – Shimla Central Car Parking – is just a short 100m walk away. You can use the tourism lift or our private lift to reach us easily.
Porters can assist with luggage for a nominal fee charged by them. We’ll share their contact info for a seamless arrival.
Yes, we have a gym which is complimentary for guests! Plus, you can relax afterward in our sauna or steam room (extra charges apply).
The tourism lift runs from 9 AM to 9 PM, while our private hotel lift is available 24/7.
Check-in is at 2 PM, and check-out is at noon. Early check-ins and late check-outs are subject to availability and may have a fee. Meanwhile, you can relax in our restaurant while we get your room ready.
No pool, but our spa’s jacuzzi is the perfect spot for a soothing soak.
Yes, we offer transfers to and from the bus stand, airport, railway station, and even Chandigarh or Kalka for an additional charge. Just ask at our travel desk!
We’re on Mall Road, just 100 meters from the Tourism Lift. Exit the lift, turn right, and we’re a short walk away.
The hotel is around 5.5 km from the bus stand, about a 15-20 minute drive.
We’re about 15 km from the railway station, approximately a 40-minute drive. Don’t miss the scenic toy train route!
The Shimla airport is 23 km away, roughly a 1-hour drive.
Of course! We cater to Jain, gluten-free, vegan, and other dietary needs. Just inform us at check-in, and our chefs will take care of the rest.
Yes, we have elevators for your convenience.
For smaller groups, no need to reserve in advance—seating is on a first-come first-serve basis. For groups of 20+, reservations are recommended.
Yes! Our nightclub hosts a DJ nightly, free for restaurant guests. For a private event of more than 10 guests, you can book ourbanquet hall (DJ and hall charges apply).
Yes, Café Simla Times, SkyBar, and Eighteen71 all offer delivery via Zomato. You can also pay and place your order and collect the food as takeaway if you like.
Yes! We offer décor services with flowers, balloons, and more (charges apply). Whether it’s a room or your dining table, we can create a special setting.
We don’t have onsite driver accommodations, but nearby lodges are available. Our reception can assist with the same. At times guests prefer for their drivers to sleep in the cars, and we can provide blankets for a security deposit – in case you would like the same.
Yes, we offer a 3-course candlelight dinner, complete with table décor. Contact us for menu options and rates.